Home /  Direct

Clear customs on your terms. Go Direct.

Livingston’s new digital platform lets you create and manage all your customs clearances while being guided by experts.

Sign up today

Already a Direct client? Login

Designed for small importers.

You can upload and update your documents and track progress in real-time, reducing supply chain disruptions through a seamless experience. Our intuitive, user-friendly dashboard empowers you with full visibility of your customs clearances.

Clear customs with ease

Our step-by-step digital guidance of clearance processes enables you to provide accurate information and upload complete documentation to clear customs quickly.

Get complete visibility

Reduce uncertainty by always knowing your customs-clearance status. Real-time notifications allow you to correct errors and mitigate delays.

Live access to unparalleled customs expertise

Livingston's customs experts are on standby via live chat or phone to help answer your questions and give you guidance.

To be eligible for a duty drawback, companies can't use the merchandise for its intended purpose before exporting it.

Livingston, Unused merchandise drawbacks

Companies must pay a duty on goods used for manufacturing when they receive them as imports, but may receive a duty drawback of up to 99% once they export the manufactured product.

Livingston, Manufacturing drawbacks

Rejected mechandise drawbacks protect importers from paying duties on defective, damaged, or unauthorized goods.

Livingston, Rejected merchandise drawbacks

GET STARTED

Start clearing with confidence.

Before selecting your subscription, here's what you'll need to get started: 11-200 shipments per year, U.S. Tax ID/CBP assigned number and signing authority for your company.


Save up to $240 when billed annually.
STARTER
Free
 
Entry fees
Truck shipment $100 Air/Sea shipment $150
Ancillary fees (as applicable)
Disbursement (minimum $10) 5.0% PGA (per line) $10 Lineage fee (per line) $7 Rush shipment (<4 hrs to border) +$350 Continuous Annual Bond $650
Choose plan
BASIC
$50 / month
Annual billing
Entry fees
Truck shipment $70 Air/Sea shipment $110
Ancillary fees (as applicable)
Disbursement (minimum $10) 3.5% PGA (per line) $7.50 Lineage fee (per line, 5 lines free) $3.25 Rush shipment (<4 hrs to border) +$300 Continuous Annual Bond $600
Choose plan
PREMIUM
$100 / month
Annual billing
Entry fees
Truck shipment $50 Air/Sea shipment $95
Ancillary fees (as applicable)
Disbursement (minimum $10) 3.25% PGA (per line) $5 Lineage fee (per line, 5 lines free) $2.25 Rush shipment (<4 hrs to border) +$200 Continuous Annual Bond $575
Choose plan

Already a Direct client? Login

Frequently asked questions.

What do I need to set up a Direct account?

  • Minimum 11 shipments per year
  • U.S. Tax ID / CBP assigned number
  • Signing authority

What is a Power of Attorney (POA)? What are the requirements?

A POA is a legal document that allows another party to act on your behalf. In this case, it allows Livingston Direct to process your clearances for you.

What we’ll need:
  • Resident status
  • Company alias
  • Registered business address
  • Business contact number
  • Entity type
  • Tax ID

Does Direct offer customs classifications expertise?

Yes, we have a highly experienced team of customs experts with broad-ranging experience. Contact us via chat or at [email protected] to find out more.

After submitting a clearance, how do I check the status?

Once the clearance is in our system, you will be able to see it on the clearances listing page along with the most recent status and milestones.

What payment methods do you offer?

We offer bank transfers and credit card payments (with a daily limit of $1,000).

How will my information be securely transferred to customs?

U.S. Customs and Border Protection (CBP) uses Automated Broker Interface (ABI). This allows customs brokers to securely transmit shipment data to CBP electronically.

How long is the verification process after my account is set up?

The verification process should take no longer than two business days.